Accounts get hacked all of the time. It sounded simple enough, or so I thought. The views expressed here are solely those of the author and do not reflect the beliefs of Digital Trends. Worse still, hackers are adding money to PlayStation wallets using stored card details, which is when things start to get really serious. It's so bizarre they didn't change the account's email. Your bank should be able to file it as fraud so I'm not sure why you got push back there. Again, consider yourself really lucky that Sony disabled it for you - The majority of these threads usually ended up having going through a lot of trouble with Sony in the first place.
And here's why: Someone got into my 360 account and used my credit cards to rack up the max points possible, back when they had points and then joined it to a family plan, transferred the points and dropped it. Has anyone been able to recover an account in this state? While I was waiting for the manager, which took awhile, the supervisor got on for a min and apologized. They put their number in, enabled it, then 5 minutes later disabled it this is according to the timestamps on the emails I received from the activity. Sony manages great content but their social policies are some of the lowest of the low. Some folks are adding the hashtag PlayersBeforePolicy - that sounds like a good idea to me.
They then use simple macro programs to test which passwords actually work. My 8yr old nephew came over I tried to log in and couldn't, I thought it was something miner so I told him I was sorry he'd have to play one of my games I had a physical copy of and thought no more about it. To this day my account along with 12 months of playstation plus is still being help hostage until February 2017 as I was told by psn reps. It is possible that someone has used your email address to create an account. Of course I immediately called playstation to get these purchases reversed and refunded, and the lady I spoke to was very helpful. I never anticipated this would blow up as big as it has! That's all we can do until Sony enables 2-step verification.
It also took me several hours of legwork over email, Twitter, and customer support to reach that point, which would be a lot of work to go through just to buy a different game. The PlayStation console as we all know is quite possibly the greatest creation humanity has achieved in our brief time on this Earth. Playstation Network code generator hack tool If you love the heart stopping fun and social interaction of playing multi-player games online, the PlayStation Network is the stuff dreams are made of; from casual play to hard-core participants, PlayStation brings players all around the world or even just in their home regions, together to enjoy the fun and excitement of thrilling, lag-free gaming. He did not however erase all of my info from the hard drive. How can you prove you own an account when all traces of you have been changed why is it so easy for hackers to change everything but the true owner gets screwed? Anonymous took responsibility for the data breach.
It's time people wake up and start taking the stuff more seriously. Better yet, don't have your credit card on file with Sony - if something were to happen, you won't be taken care of. My password was not changed nor was anything purchased. The best part was that the first uninstaller for the rootkits they released copied your email address and added extra security vulnerabilities but did not actually remove the rootkits. First check to see if your child has created an , as this type of account could be linked to your payment method. He let me know that they had performed an investigation regarding my account, and concluded that my credentials had become compromised. It would, however, be nice for Sony to introduce a two-step authentication process, and perhaps have some sort of 24-hour helpline for customers to call.
Also, why didn't they change the email associated with the account either? I literally walked out of class and handle this right then and there and it was a still a hassle. I only have one digital game that I bought on the account anyways. Fortunately, social hacking your way through tech support tends to be a double-edged sword, and I knew I would be able to wrestle my account back by providing the right info. If you tell them that you're at a friends house and don't have access to the serial at the moment then I'm pretty sure they will not be able to assist you anymore after that point and will tell you to contact them later when you get access to the serial. Their customer support guys wouldn't do anything, so I called tech support as a last ditch effort. You can do so by clicking and logging into your account. All of our information is on computers, all of our stuff is being controlled by computers.
The system is reportedly being rolled out to Australia and New Zealand first, before hitting other regions. The bolded part is what made this so lucky. Sony has a history of poor responses to hacking. See the for more information. If you get a code without logging in first, then you know someone has tried to get into your account and it's time to change passwords. No, this is the weird part- Sony didn't disable it.
I'm glad it worked out. This can also be done by logging in at the link above and going to your account settings. Update 2: This post was briefly taken off of. If the hackers have made any Wallet or game purchases that you wish to dispute, the PlayStation support agent will ask for the serial numbers from all your devices, which will then be passed to the security team to investigate. You can post, reply, and share whatever is on your mind. The awesome lady on the line saw what the other reps had put into the notes about my account, practically said they were stupid for not fixing the problem, and corrected my account within minutes.
As a fellow Canadian, but in Quebec, my credit card comes with online fraud protection. As part of the agreement of me purchasing from them or giving them my personal information to create an account, I would like to see them take keeping that information safe a little more seriously. Hackers have and can steal your actual phone number by having some personal information and posing as you trying to change phones or something. Problem is that most government stuff here is quite out of date. Note that we do not allow non-gaming meme templates as submissions. But also, his bank should process a chargeback at his request. I'm completely locked out of my own account until that date.