For those players, I'd like to offer my sincerest apologies. I'd like to share with you some information about it and shed some clarity as to what actually happened during this time period. It is also recommended that you disable any unnecessary programs while playing our games. And that is How you get your account back. They were doing so well with the false bans, and now another legit players gets falsely banned. Although sending a MapleStory account unban appeal is a bit more straightforward than most other games, it can still get a bit confusing, especially in the heat of the moment when you just found out that your MapleStory account has been banned.
Did lach pre-quests and came back home to this. Can I please get a second chance? Should I give up and quit now? Regarding the process for ban appeals, whenever our teams come up with a new detection method, we train our teams to look for specific data and behavior that cause these detections to occur in addition to other red flags we identify. Sorry for the confusion sir. They truly are taking a step in the right direction to fix the game and make it great. Unfortunately, what we didn't expect was that a number of innocent players, for various reasons, ended up setting off these triggers and found themselves banned from the game. However, I have decided to grant you one last chance to see if you are able to play by the rules.
I filled every bit of information in the last ticket and they want more information in a new ticket? Should there be anything else we can do for you please let us know. Hope you get your account back soon. This is true of this current detection and any detection we have implemented in the past. I fall into the category of people who've been banned unjustly due to getting fast experience. But, in case these newly falsely banned players don't know, this is what they are in for. We also know that a lot of players are fearful of playing at the moment due to possibly getting banned.
In Game Name : cutiepie33 Job of Character: Phantom? Please do look into this and thank you for taking the time to read this! I'm surprised it works with MapleRoyals websiteee Thank you Again Muff for your very fast responses! I mean i was using sticky keys ok, but i was just standing in the middle moving ball side to side, and flying around to loot. My last ticket that was escalated to the senior gm has been sitting for 25 days open. Don't fret, the community knows too well, one situation in particular, a woman got banned for training her Jett I believe. Very dissappointed Nexon - I didn't get banned myself, I don't need to say who I am, maybe some know who I am unlikely , but it pains me very much this has been let to happen, and the service afterwards. Appeals should be taken directly to Nexon and do not belong in a public forum.
When I relogged to channel select the last time I was shown a ban notice. Was just assuming it would be easier for them. Either way I'm okay with what they do for sure! Also, has this ever happened to anyone else also? As MarkM mentioned, this would go against the current CoC, unless there will be different rules for that sub-forum. There are people out there who don't have the 1st clue about hacking programs, nor have the slightest clue about programming. As always, players are required to follow the rules. I know this notice doesn't provide detailed information you have been asking for but we'll update as soon as we have additional information concerning this matter. You are helping someone do the prequests.
There are even the rare free-to-play gamers who put every ounce of their being into a game they once loved because they believe the game should be played freely and honestly with others; adhering to the terms of service Nexon has made very clear. It's difficult to live after something like that. We will also be working with our Customer Support team to review our appeals process and see to it that we are able to increase our transparency when it comes to ban appeals. Therefore, I apologize if any messages that you received were unclear. Me It appears that people are being banned for abnormal ammounts of exp gain, rather than glitching bigfoot. Came back to it saying I was temporarily banned for hacking or using 3rd party software. Just started fresh on Eu reboot, decided to gun for MvP litteraly less than 24 hours before grinding it up to 220 on my weekend.
Either way I'm okay with what they do for sure! Next thing you know, a handful of honest to fault players friends of the hundreds if not thousands of hackers, are receiving permanent bans. I believe sticky keys aren't against ToS, as long as it's not macros and such. First and foremost, we have used these last few weeks to take another look into the bans that were done in January, and we will be immediately releasing accounts that were mistakenly banned. It's a option on some forums. Am I supposed to be satisfied with this??? The specific action our teams are looking into associated to this message is how runes in maps were being solved by players. Petomaru and crew need some serious training pronto before they pull something like this again.