I didn't really was marks on the front that I would have to look at all the time. Fitbit Versa is small, light, and packed with features. I was not able to do so, but my search revealed multiple online communities with hundreds of individuals who had experienced the same issue: Their Fitbit Charge 2 cracked down the middle, overnight, while they were sleeping. The return authorization number must be included along with your returned product. Still have questions about your return? They offered me 25 percent off a new Fitbit. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies.
That spirit can be felt all over. Which Fitbit you own and how you use it Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you own and how you use it. Your tracker should vibrate twice. You should feel your tracker vibrate and enter sleep mode. Remove your tracker from the charging cable, then press the button until the screen turns on. Then offered me a new one with a 25% discount.
It's is now out of warranty and I went to the store to see if they could help. Fitbit sold a boatload of them. I can't afford to replace it, so I'm very sad! Install the Replacement Band Mission accomplished. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this Limited Product Warranty. Remove the Flex 2 from the charging cable. Doesn't matter how you name it - glass or crystal, both are right. To check if this is the problem, open the Fitbit app, select Account, select your tracker, then make sure the Quick View toggle is turned to on.
A few seconds later, the lights will begin flashing simultaneously. I am going to contact Fitbit again with my findings and see what they have to say. If your Fitbit is out of warranty, by 1 day, 1 month or more, they will not replace it. Remove the Flex from the charging cable. Problem 1 — Syncing issues Fitbit trackers sync with Android devices via Bluetooth, and unfortunately that technology can sometimes be unreliable.
I took my apart because there was condensation under the touch screen. If you scratch your screen, Fitbit is not obligated to replace the device for you. Period tracking gives an important distinction over Apple Watch. It wasn't there last night. I paid too much money for this device to replace just because of a broken screen. Customers in other countries should contact for help.
Let go of the buttons, and your tracker will restart. Press the button on the charging cable three times within eight seconds. There are hundreds, possibly thousands, of consumers who are unsatisfied with how Fitbit is handling this situation. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. So I decided to purchase mine somewhere else since this was the second tracker I purchased from them that broke 1 month out of warranty. Problem 3 — Fitbit not charging properly Nobody likes to wake up in the morning to a dead Fitbit. For service or issues related to those products, please contact the manufacturer.
Open the Fitbit app, select Account, select your tracker, then tap the trash icon in the top-right corner. Before step 6: There are 4 clasps that are holding the top and bottom parts together. If any of you would like to donate your broken watch to this cause please contact me I would like to compare my findings with your watch. Under the Account portion of the Fitbit app, choose Set Up a Device and follow the instructions. You should see the Fitbit logo come on the screen with the version numbers below. About a week ago, I woke up and noticed that the screen had a crack that ran down the middle of it.
Without limiting the foregoing, the Limited Product Warranty does not apply to any a Fitbit products and services other than the Products, b non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, c products that are, or Fitbit reasonably believes to be, stolen, d consumables such as batteries , or e software, even if packaged or sold with the Product or embedded in the Product. I took very good care of my Fitbit I thought and didn't know why It started. Tap Stopwatch, then tap the Play icon. Where Ionic is more at home on a treadmill or triathlon, Versa is, well, versatile enough to be worn to a business meeting or a night out. This is the link to the Fitbit Help page: Choose Let's Talk. Only site I found any picture inside the Charge 2 was from this. I recommended that you send a brief, polite email to one of the executives, outlining your strong case.